In our section 'Employees in the spotlight' we like to show which people are behind our organisation. Every day Archive-IT is committed to support organisations in the transition from a paper to a digital working environment. Besides that we develop software to guarantee safe digital accessibility. But who does what? And what are the motivations of the Archive-IT team members? Time for a look behind the scenes.
This time Damien Schweitzer is in the spotlight. Damien is working for Archive-IT as accountmanager since January 2017. We would like to introduce him to you!
Can you tell us something about your position at Archive-IT?
"I am an account manager for Archive-IT France and therefore one of the contact points for our customers. I also investigate what our target group is looking for and what problems they encounter when it comes to (digital) archiving in the broadest sense of the word. Then I try to find a way how Archive-IT's solutions can help these organisations. Besides that I am developing myself, by learning and understanding how our software works technically. This allows me to answer many customer questions and provide appropriate advice."
What does your average working day look like?
"There is a common thread running through my average working day. I check my e-mail first in the morning, like almost everyone else. I try to call as many potential customers as possible in the morning, because I believe that this is the best time to do so. I reserve the afternoons for appointments with (potential) clients as much as possible. I prefer to do these at the client's location, because I think it's important to be able to look the people I talk to in the eye."
How long have you been working at Archive-IT and what did you do before this?
"I have been working at Archive-IT for over five years now. Before I came to work at Archive-IT, I was in Canada. It started as a normal trip from Quebec and then I decided that I wanted to gain work experience in Canada. I ended up getting a job in the Sales department at a company in Toronto, where I worked for a total of 10 months. We used the weekends to explore Canada and I worked during the week. This was a very beautiful and unforgettable experience."
What motivates you most in your work?
"The thing I like most about my job is the contact with customers. When I approach a potential customer, building a good relationship is my first goal. This is essential, because the processes in France are often very long. I value the relationship with the customer very much and I think it can be of great use in the future."
Nice to know: "I play basketball at a high level in France. Sometimes I have to travel 300 or 400 kilometres to play a game. We started in a low league, but we have been playing higher and higher and now we are playing in one of the highest leagues in France. We are originally a small town club, but we play against teams that are paid to play. Our team is one of the few that is not paid at this level. I am proud to play in this team."
What are your goals for the future?
"My goal for the future is to make Archive-IT France - together with our team - a major player in the healthcare industry. Currently, France is in the digital transition, with digitisation becoming increasingly popular. It would be nice that healthcare institutions immediately associate Archive-IT with digitisation and digital archiving. That will also help us to then enter other sectors in France outside of healthcare."